We’re rollin’ in hot with a range of over 30 New York-inspired donuts that are baked daily with quality ingredients! Serving barista made, specialty grade Coffee and refreshing Frappes, we’ve also got your taste buds covered for your beverage needs. With vibrant, upbeat customer service, Brooklyn Donuts are a brand that are dedicated to making you happy, because when it comes to food we know that life should Taste Like Happy!
View Our MenuCastle Towers Shop K1208, 6-14 Castle Street Castle Hill, NSW, 2154
Phone: (02) 7813 5062
Westfield Chermside Shop FC610, 395 Hamilton Road Chermside, QLD, 4032
Phone: (07) 3153 2005
Westfield Carindale Shop K104, 1151 Creek Road Carindale, QLD, 4152
Phone: (07) 3155 3501
Westfield Coomera Shop K08, 104 Foxwell Road Coomera, QLD, 4209
Phone: 07 5654 5570
Westfield Mount Gravatt Shop K105, Kessels Road Upper Mount Gravatt, QLD, 4122
Phone: (07) 3709 4258
Kmart Indooroopilly, 322 Moggill Road, Indooroopilly QLD 4068, Australia
Phone: (07) 3518 0001
Morayfield Shopping Centre Kiosk 7/171 Morayfield Road Morayfield, WLD, 4506
Phone: (07) 5208 8008
Sunshine Plaza Ground Floor K292A, 154-164 Horton Parade Maroochydore, QLD, 4558
Phone: (07) 5211 0303
Grand Central Shopping Centre Level 1 K108, 1 Dent Street Toowoomba City, QLD, 4350
Phone: (07) 4589 4684
Westfield North Lakes K102, North Lakes Drive North Lakes, QLD, 4509
Phone: (07) 2000 0769
Canberra Centre Kiosk EGK22, Bunda Street Canberra City, ACT, 2608
Phone: (02) 5117 4168
Westfield Miranda, 600 Kingsway, Miranda NSW, Australia Miranda, NSW, 2228
Phone: (02) 7501 5634
Phone: (02) 4713 1783
Phone: (07) 3544 1241
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This Privacy Policy outlines the practices of Brooklyn Donuts Limited and its related entities, along with each Brooklyn Donuts franchisee (collectively referred to as “we”, “us”, “our”, or “Brooklyn Donuts”) regarding the collection, use, and disclosure of information about you, including through our website at www.brooklyndonuts.com.au. We adhere to and are bound by the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (“the Act”).
We recognise the importance of privacy and are committed to protecting and respecting the privacy of your Personal Information (as defined below).
This Privacy Policy does not apply to external companies, organizations, or websites linked to Brooklyn Donuts (including links provided on our website). We are not responsible for the privacy practices of third parties.
This Privacy Policy addresses Personal Information collected and used by Brooklyn Donuts in relation to:
– Franchisees or prospective franchisees;
– Customers;
– Suppliers or prospective suppliers;
– Independent contractors or applicants for employment or independent contractor roles; and
– Employees.
WHAT IS PERSONAL INFORMATION?
For this Privacy Policy, “Personal Information” refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, regardless of the truth or form of that information or opinion.
WHEN DO WE COLLECT AND USE YOUR PERSONAL INFORMATION?
We may collect and use your Personal Information in scenarios such as:
– Your provision of Personal Information during competitions, promotions, quote requests, complaints, or other interactions;
– Inquiries or applications regarding franchisee, employment, independent contractor, or supplier roles;
– Website visits, online inquiries, activation of loyalty programs, or subscription to our mailing lists;
– Engagements on our Social Media Sites or any online activity related to our brand.
WHAT PERSONAL INFORMATION DO WE COLLECT?
The type of Personal Information we collect varies based on your interaction with us and may include your name, address, telephone number, email address, age group, and interests. For our services, we may also gather information about your gender, birthday, postcode, preferences, order details, customer service interactions, feedback, payment information, and more.
From franchisees, we may require business details, financial information, and other business-related data. For employees, contractors, or job applicants, we might collect personal, financial, health, and employment-related information.
Via Social Media Sites, additional data about you may be obtained, which might include photos, videos, and other information, depending on your privacy settings on those platforms.
You can interact with us anonymously or using a pseudonym in some cases, but this might limit our ability to provide you with certain services.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We gather Personal Information through various means, including direct interactions with you, via our franchisees, through our website and Social Media Sites, from third parties, and from our own records. We may use tracking technologies like cookies on our website to enhance user experience.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your Personal Information for business operations and service provision, including:
– Delivering our products and services;
– Quality assurance;
– Responding to inquiries and feedback;
– Marketing and promotional activities;
– Business performance monitoring;
– Compliance with legal obligations.
For franchisees, additional uses include credit checks, franchise agreement compliance, franchisee support, and compliance with franchising regulations.
We may disclose your Personal Information to related companies, third-party service providers, during business transactions, to the public (in certain scenarios), and as required by law.
DISCLOSURE OF YOUR PERSONAL INFORMATION VIA SOCIAL MEDIA SITES
Your engagement on our Social Media Sites is subject to those sites’ terms and conditions, including privacy policies. We are not liable for any material shared by you on these platforms.
CROSS-BORDER DISCLOSURE
We may disclose Personal Information to recipients overseas.
SECURITY
We take measures to secure your Personal Information against misuse, loss, unauthorized access, modification, or disclosure.
HOW TO UNSUBSCRIBE AND MANAGE YOUR DETAILS
You can unsubscribe from our marketing communications and request access to or amendment of your Personal Information.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy periodically, with the new version available on our website.
COMPLAINTS
If you have complaints regarding our handling of your Personal Information, please contact our Privacy Officer. We aim to resolve complaints efficiently and in compliance with legal requirements.