Tastes like happy!
☺ Brooklyn Donuts
✳ Hand crafted with Love
Tastes like happy!
☺ Brooklyn Donuts
✳ Hand crafted with Love
Tastes like happy!
☺ Brooklyn Donuts
✳ Hand crafted with Love

BECOME A FRANCHISEE

We love welcoming new franchise partners who are foodies and have an obsession with serving amazing products day in and day out!

Joining our franchise means becoming part of a dynamic, food-loving community where serving outstanding products isn’t just a practice, it’s a passion. We’re not just looking for partners, we’re seeking dedicated food aficionado entrepreneurs who revel in the joy of delighting taste buds and take pride in maintaining culinary excellence day after day.

If you’re someone who gets excited about the art of fine food and thrives in a vibrant, flavour-filled environment, then you’re the perfect fit for our expanding Brooklyn Donuts franchise family!

Enquire Below to Receive the Franchise Info Pack!

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WHAT MAKES BROOKLYN DONUTS DIFFERENT?

REAL QUALITY

Inspired by the infamous NYC bakeries, we bake drool-worthy donuts in-store daily! Quality is of the utmost importance to us and we don't compromise for anything! Think house-made jams and custards and the purest Belgian chocolate. None of the fake stuff.

REAL PEOPLE

We champion a 'people first' approach, with a dedicated team that embodies customer service excellence every day. Our real people, with their genuine passion and commitment, are the heart of our brand, ensuring every interaction is warm, welcoming, and memorable.

REAL GOOD

Brooklyn Donuts stand out as truly exceptional, combining advanced technology, superb coffee, and delightful frappes with a strong focus on supportive franchise partnerships. It's this blend of high-quality offerings and a commitment to our partners that makes our donuts not just good, but genuinely outstanding.

WHY FRANCHISE WITH BROOKLYN?

“It’s one of the most exciting businesses in Australia at the moment and is leading the way in the coffee and donut industry and they have such big plans to go, it’s going to get there for sure.”

– JAMIE

FRANCHISE PARTNER AT BROOKLYN DONUTS TOOWOOMBA

Available locations

Liverpool Westfield, NSW

The south wests biggest and best shopping destination, it is the centre of the community and is a key destination for entertainment and leisure for the region.

  • Lease Term:  7 Years
  • Cost to You: $270k – $320k
  • Centre Turnover: $552 million
  • Specialty Retailers: Coles, EVENT Cinemas, Kmart, Woolworths
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Penrith Westfield, NSW

The Jewel of the Sydney’s Western Suburbs, an inline store in the heart of the food precinct.

  • Lease Term:  7 Years
  • Cost to You: $270k – $320k
  • Centre Turnover: $682 million
  • Specialty Retailers: Woolworths, Rebel Sport, Coles, Big W, Best & Less, ALDI, HOYTS Cinemas
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Logan Hyperdome, QLD

Is a major regional shopping centre known for its diverse mix of entertainment options, and dining experiences.

  • Lease Term:  7 Years
  • Cost to You: $270k – $320k
  • Centre Turnover: $552 million
  • Specialty Retailers: ALDI, BIG W, Coles, JB Hi-Fi, EVENT Cinemas
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Macquarie Centre, NSW

This is a bustling hub renowned for its extensive and unique retail offerings. You’ll find yourself in the run between all the major supermarkets!

  • Lease Term:  7 Years
  • Cost to You: $270k – $320k
  • Centre Turnover: $680 million
  • Specialty Retailers: ZARA, Myer, David Jones, H&M, EVENT Cinemas
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THE PROCESS

REACH OUT

Start your Brooklyn Donuts franchise journey by enquiring, opening the door to a world of exciting entrepreneurial opportunities.

1
CHAT WITH US

Engage in an interview where we explore our mutual goals and visions, ensuring a perfect fit for both parties in the franchise partnership.

2
FORMS

Submit your application to take the first official step towards becoming a valued member of the Brooklyn Donuts franchise community.

3
NUMBERS & LOCATIONS

Conduct due diligence, a crucial phase where you'll delve into the details and understand the full scope of your franchise investment.

4
ARE WE A MATCH?

Receive final approval and complete all necessary documentation, legally & officially confirming your position as a Brooklyn Donuts franchise partner.

5
LEARN

Receive comprehensive training, equipping you with the necessary skills and knowledge to successfully operate your Brooklyn Donuts franchise.

6
OPEN FOR BUSINESS!

Experience the thrill of your Opening Day, marking the beginning of your exciting journey as a Brooklyn Donuts franchise partner.

7

Frequently Asked Questions

About Franchising

Franchising is a business model where an individual or group (the franchisee) is granted the rights to operate a business using the branding, systems, and business model of an established company (the franchisor). This relationship is governed by a franchise agreement, which outlines the duties and responsibilities of both parties.

What is expected of me?

You will play a crucial role in a franchise's success, bringing a unique combination of qualities: High Energy: They should exhibit enthusiasm and vigour, essential for driving business growth and creating a positive, dynamic environment. Positive Attitude: A can-do mindset is key, focusing on seeing opportunities and inspiring both staff and customers with a customer-centric approach. Commitment to Excellence: Going beyond standard expectations to surprise and delight customers is crucial. This involves creating memorable experiences and adding thoughtful touches to services. Adherence to System: Franchise partners must follow Brooklyn Donuts established procedures and operational guidelines. Consistency is vital for maintaining quality standards and leveraging the franchise's proven success strategies. In essence, you must embody Brooklyn Donut's spirit, combining personal drive, a proactive attitude, a dedication to exceptional customer experiences, and discipline in adhering to the franchisor's system.

What assistance do I get?

Training and Support: The franchisor provides comprehensive training and ongoing support to the franchise partner. This can include assistance with site selection, marketing, operational procedures, and access to proprietary technology and systems. Brand Marketing by Brooklyn Donuts: The brand is primarily responsible for the overarching marketing strategy and brand promotion. This includes national or regional advertising campaigns, brand messaging, and maintaining the overall brand image. The brand's efforts in marketing are crucial as they establish and reinforce the brand identity, which benefits all franchisees. Local Marketing by the Franchise Partner: While the franchisor handles broad marketing initiatives, the franchise partner is usually responsible for local marketing efforts. This includes local advertising, community outreach, local social media presence, and promotions tailored to the local market. Franchise partners must often adhere to guidelines set by the brand to ensure consistency in brand representation. Operations and Compliance: The franchise partner is required to operate their business according to the franchisor's established procedures and standards. This ensures consistency in customer experience and brand integrity across all franchise locations. Growth and Expansion: Successful franchise partners may have the opportunity to open additional locations, contributing to the growth of the franchise network.

How long does it take?

At Brooklyn Donuts, we grant rather than sell franchise locations. This approach is part of our commitment to building a strong, mutually beneficial relationship with our franchise partners. Our process adheres to the franchising code, which includes several checks and balances designed to protect both the franchise partner and the franchisor. From the moment you inquire about opening a Brooklyn Donuts franchise, you can expect the journey to take approximately three months. This timeline includes various stages, such as application review, due diligence, training, site selection, and setup. These steps ensure that both parties are well-prepared for a successful partnership and that your Brooklyn Donuts location is set up to meet our high standards and your expectations for success.

MEET THE FOUNDERS

Brooklyn Donuts, a dream realised through the whirlwind journey embarked upon by Brisbane mates Dennis Chen (right) and Adam Sharvell (left), emerged from the aftermath of an unforgettable expedition to the heart of Brooklyn. Inspired by the diverse and delectable offerings encountered during their exploration, upon return to the shores of Brisbane, the vision was clearer than ever – bring an authentic, New York donut experience to life down under.

Armed with the burning desire to bring the essence of Brooklyn to the taste buds of Australians, Dennis and Adam opened their inaugural store in Chermside back in 2019. In just four years, the empire has expanded to include 14 stores across three states and territories with huge plans for more!

Ready to be a brooklynite?

Take the first step in realising the dream of owning your very Brooklyn Donuts business by submitting your details below. We’ll be in touch very so0n!


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    PRIVACY POLICY

    This Privacy Policy outlines the practices of Brooklyn Donuts Limited and its related entities, along with each Brooklyn Donuts franchisee (collectively referred to as “we”, “us”, “our”, or “Brooklyn Donuts”) regarding the collection, use, and disclosure of information about you, including through our website at www.brooklyndonuts.com.au. We adhere to and are bound by the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (“the Act”).

    We recognise the importance of privacy and are committed to protecting and respecting the privacy of your Personal Information (as defined below).

    This Privacy Policy does not apply to external companies, organizations, or websites linked to Brooklyn Donuts (including links provided on our website). We are not responsible for the privacy practices of third parties.

    This Privacy Policy addresses Personal Information collected and used by Brooklyn Donuts in relation to:

    – Franchisees or prospective franchisees;

    – Customers;

    – Suppliers or prospective suppliers;

    – Independent contractors or applicants for employment or independent contractor roles; and

    – Employees.

    WHAT IS PERSONAL INFORMATION?

    For this Privacy Policy, “Personal Information” refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, regardless of the truth or form of that information or opinion.

    WHEN DO WE COLLECT AND USE YOUR PERSONAL INFORMATION?

    We may collect and use your Personal Information in scenarios such as:

    – Your provision of Personal Information during competitions, promotions, quote requests, complaints, or other interactions;

    – Inquiries or applications regarding franchisee, employment, independent contractor, or supplier roles;

    – Website visits, online inquiries, activation of loyalty programs, or subscription to our mailing lists;

    – Engagements on our Social Media Sites or any online activity related to our brand.

    WHAT PERSONAL INFORMATION DO WE COLLECT?

    The type of Personal Information we collect varies based on your interaction with us and may include your name, address, telephone number, email address, age group, and interests. For our services, we may also gather information about your gender, birthday, postcode, preferences, order details, customer service interactions, feedback, payment information, and more.

    From franchisees, we may require business details, financial information, and other business-related data. For employees, contractors, or job applicants, we might collect personal, financial, health, and employment-related information.

    Via Social Media Sites, additional data about you may be obtained, which might include photos, videos, and other information, depending on your privacy settings on those platforms.

    You can interact with us anonymously or using a pseudonym in some cases, but this might limit our ability to provide you with certain services.

    HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

    We gather Personal Information through various means, including direct interactions with you, via our franchisees, through our website and Social Media Sites, from third parties, and from our own records. We may use tracking technologies like cookies on our website to enhance user experience.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We use your Personal Information for business operations and service provision, including:

    – Delivering our products and services;

    – Quality assurance;

    – Responding to inquiries and feedback;

    – Marketing and promotional activities;

    – Business performance monitoring;

    – Compliance with legal obligations.

    For franchisees, additional uses include credit checks, franchise agreement compliance, franchisee support, and compliance with franchising regulations.

    We may disclose your Personal Information to related companies, third-party service providers, during business transactions, to the public (in certain scenarios), and as required by law.

    DISCLOSURE OF YOUR PERSONAL INFORMATION VIA SOCIAL MEDIA SITES

    Your engagement on our Social Media Sites is subject to those sites’ terms and conditions, including privacy policies. We are not liable for any material shared by you on these platforms.

    CROSS-BORDER DISCLOSURE

    We may disclose Personal Information to recipients overseas.

    SECURITY

    We take measures to secure your Personal Information against misuse, loss, unauthorized access, modification, or disclosure.

    HOW TO UNSUBSCRIBE AND MANAGE YOUR DETAILS

    You can unsubscribe from our marketing communications and request access to or amendment of your Personal Information.

    CHANGES TO OUR PRIVACY POLICY

    We may update this Privacy Policy periodically, with the new version available on our website.

    COMPLAINTS

    If you have complaints regarding our handling of your Personal Information, please contact our Privacy Officer. We aim to resolve complaints efficiently and in compliance with legal requirements.

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